Member of the OFFA Group
RIGBEY HARRISON - CLIENT UPDATE STATEMENT IN
RESPONSE TO CORONAVIRUS (COVID-19)
Published: Thursday, 26
Here at Rigbey Harrison we hope that our Clients, colleagues and business partners are
coping well with the impact of the COVID-19 outbreak. We are all experiencing
unprecedented challenges and it is good to see that increased levels of mutual
understanding and cooperation are already evident.
Everyone is working hard to adapt to the current situation, given that information is
changing daily, along with the associated government guidance. We will continue to
follow all the relevant advice from Public Health England and other Government
departments to ensure the safety of our staff and their dependents.
Government Guidance - COVID-19: guidance for employees, employers and businesses
At the time of publication of this notice we have no staff with a positive diagnosis for
Covid-19, or staff who are on sick leave with relevant symptoms.
KEY POLICY POINTS
We already have plans in place to enable Rigbey Harrison to continue working effectively
and while we have not yet been directly impacted by the virus, this will almost inevitably
change. Please take note of the information below, which we will update, as required.
At this time, Rigbey Harrison are not intending to change any of our contact details,
working hours or conditions of service.
We do however have plans to introduce alternative phone numbers to call in the
event that the Offices cannot be manned.
In the event of any requirement to isolate our office, our staff are equipped to
operate as normally as possible from alternative locations. Most of our staff are
already working remotely from home.
Remote working arrangements will inevitably have challenges which may require us
to change a number of our long established practices. For example, where practical
we will take the opportunity to introduce secure encrypted digital transfer of data,
correspondence and other business information, rather than use hard copy.
By prior arrangement, and for as long as staff availability allows, we will continue to
accommodate the physical hard copy transfer of files and supporting data at the
offices. Regrettably we are having to stop ‘walk-in’ delivery of files etc..
We have contingencies built into our processes to accommodate scenarios where we
need to run our operations on a lean basis, if illness or isolation reduces the number
of staff able to work.
We will continuously review these arrangements, and others that we may have to
introduce. As far as is possible Rigbey Harrison is endeavouring to provide a Business
As Usual service. We are confident that you will support our aims.
Copyright © Rigbey Harrison 2020